Frequently Asked Questions
Everything you need to know about your table tennis gear and orders.
How do I choose the right paddle for my playing style?
Selecting a paddle depends on your skill level and strategy. Defensive players typically prefer paddles with more control and thinner sponges, while offensive players look for high speed and thicker sponges. We recommend checking our 'Buyer's Guide' or contacting our experts for a personalized recommendation.
Do you offer professional racket assembly services?
Yes! If you purchase a blade and rubbers together, we offer a professional assembly service for free. Our experts will glue the rubbers and apply edge tape so your racket is ready for play the moment it arrives.
What is your return policy for table tennis equipment?
We accept returns on most unused items in their original packaging within 30 days of purchase. Please note that customized rackets (where rubbers have been glued to a blade) cannot be returned unless there is a manufacturer defect.
How long does shipping take for domestic orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout if you need your gear ready for an upcoming tournament.
Are your products 100% authentic?
Absolutely. We are an authorized retailer for all major brands we carry, including Butterfly, DHS, Stiga, and Donic. Every product is sourced directly from the manufacturer to ensure it meets ITTF standards.
How should I maintain my table tennis rubber?
To prolong the life of your rubber, we recommend cleaning it with a specialized rubber cleaner and sponge after every session. Store your paddle in a protective case and use protective sheets to prevent the rubber from oxidizing.